Multifamily: Resident Amenity Survey
Lincoln Property Company surveyed 92,000 apartment residents to understand shifting preferences for amenities, services, and design in a post-COVID world.
Key Takeaways:
More households across asset type anticipate working-from-home, making basic internet a must, and access to space more desirable
Location, interior layout, and price are biggest decision factors for finding and renewing apartments – 63% of respondents cite walkability as a top factor in decision-making
Access to outdoor space, natural light and air (e.g. can open windows) has become a “high priority” for >65% of respondents
Preferences vary somewhat by age – with younger renters focused on amenities such as fitness and pools, and older renters focused on parking, and on-premise office/business capabilities
Key Slides:
COVID-19 Impact to Household Preferences + Lifestyles:
Must-have vs. Nice-to-have Amenities:
Preferences by Age:
